Privacy Policy

Introduction
At Zlooms Women, we are committed to safeguarding your personal information and respecting your privacy. This policy outlines how we collect, use, and protect your data when you visit our website or use our services.

Information We Collect
We may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment details when you make a purchase or register on our website. 

How We Use Your Information
Your data is used to: 

• Process and fulfill your orders
• Provide customer support
• Improve our website and services
• Send promotional offers (if you opt-in)

Information Sharing"
We do not sell, trade, or share your information with third parties, except when required for order processing (e.g., payment gateways or delivery partners). 

Data Security
Your information is stored securely, and we use industry-standard encryption methods to protect it.

Your Rights
You have the right to access, modify, or delete your personal data. Please contact us at info@zlooms.com for assistance.

Cookies
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings.

Shopping Policy

Ordering Process
To place an order, add items to your cart, proceed to checkout, and provide the required information.

Payment Options
We accept:

• Credit/Debit Cards
• Cash on Delivery (where available)

Shipping Policy
Orders are shipped within 24 to 48 hours of confirmation. Delivery may take 3 to 5 working days nationwide and 1 to 2 working days in Karachi. Flat shipping rate of Rs.199 on all orders.

Order Tracking
Track your order using the tracking link sent via email.

Cancellation Policy
Cancellations are allowed within 24 hours of placing the order.

Return and Exchange Policy
Refer to the return and exchange policy section for detailed information.